Terms of service

Terms of Service

Overview

This website is operated by Fai Beauty. Throughout the site, the terms “we”, “us” and “our” refer to Fai Beauty. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to all the terms, you may not access the website or use any services.

  1. Use of our website

You must be at least 18 years old or have permission from a parent or guardian to use this website. You agree not to use our products for any unlawful purpose or in violation of any applicable laws.

     2. Products

We make every effort to display our products as accurately as possible. However, colours and appearance may vary depending on your device.

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

  1. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order.

Orders are only confirmed once payment has been received and processed.

We may cancel or refuse orders if we suspect fraud, unauthorised activity, or misuse.

  1. Pricing and payment

All prices are shown in GBP (£) and include VAT where applicable.

Shipping costs are calculated at checkout.

We reserve the right to change prices at any time.

  1. Shipping

Delivery times are estimates and not guaranteed.

Risk in the goods passes to you when the products are delivered to your address.

  1. Returns and refunds

Returns and refunds are governed by our Refund Policy. Please review this carefully before making a purchase.

For hygiene reasons, we do not accept returns on opened or used products unless they are faulty.

  1. Your rights

Nothing in these Terms affects your statutory rights under UK consumer law, including your rights under the Consumer Rights Act 2015.

  1. Intellectual property

All content on this website, including images, text, branding, and design, is the property of Fai & Co Beauty and may not be used without permission.

  1. Limitation of liability

We do not exclude or limit our liability where it would be unlawful to do so.

To the extent permitted by law, we are not liable for any indirect or consequential losses arising from your use of our products or website.

  1. Third-party services

Our store is hosted on Shopify. We are not responsible for third-party services, including payment providers and delivery companies.

  1. Privacy

Your personal information is handled in accordance with our Privacy Policy.

  1. Changes to these Terms

We may update these Terms at any time. Continued use of the website means you accept those changes.

  1. Governing law

These Terms are governed by the laws of England and Wales.

Contact

If you have any questions, please contact us at:

Fai Beauty
info@faibeauty.co.uk